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PRIVACY POLICY

Updated on March 25, 2024

This Privacy Policy for Vibrant Spirit Healing LLC ("Company", “We", “Us", or “Our”), describes how and why we might collect, store, use, protect or otherwise handle (“Process”) your personal information when you use our services, such as when you:

  • Engage with our website at www.vibrantspirithealing.com in certain ways, such as through contact form or newsletter subscription, or email or otherwise contact us through any other channel, service, social media, or website related, linked, or otherwise connected thereto or which links to this Privacy Policy; or

  • Engage with us in other related ways, including through any services, sales, marketing, or events whether virtual or in person.

Please read this Privacy Policy carefully and in its entirety before using www.vibrantspirithealing.com. Reading this Privacy Policy will help you understand your privacy rights and choices and help you make informed decisions about sharing your personal information with us. By using this website, making a purchase, and/or using any of our services, you represent that you have read, understood, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should discontinue use of the website and its content immediately. The website and its content are owned by Vibrant Spirit Healing LLC.

This website is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. If you are under the age of 18, you must discontinue use of the website and its content immediately.

1. Definitions

“Company”, “We”, “Us”, or “Our” means Vibrant Spirit Healing LLC and our website, vibrantspirithealing.com.

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, graphics, designs, photographs, images, artwork, text, links, information, materials, embedded or linked social content and blog posts, any and all emails including any attachments such as session notes or recordings received from Taylor Edwards, Vibrant Spirit Healing LLC, and/or vibrantspirithealing.com, and any and all written or downloadable material purchased, viewed, or otherwise offered by Taylor Edwards, Vibrant Spirit Healing LLC and/or on vibrantspirithealing.com.

“Personal Information” means information that can be used on its own or in conjunction with other information or data elements to identify, locate, or contact a person, or to identify an individual in context (e.g. name, address, telephone number, email address, etc.). If we have cause to link other data with your Personal Information, we will treat that linked data as Personal Information.

“Purchase” means the transaction of booking, requesting, ordering or accepting Services (as defined herein) online, via email, phone, social media, website contact form, or in person, or by participating in an event involving us where Services are made available whether in person or virtual, and receiving the Services whether paid for, discounted, received through exchange or free of charge.

“Services” means Site (as defined herein), Content (as defined herein), email list/newsletters, promotions, social media posts, blog posts, website materials, tools, freebies, resources, courses, guides, webinars, intuitive shamanic healing sessions, mediumship sessions, psychic sessions, animal sessions, spiritual guidance sessions, events involving us whether in person or virtual, as well as any other products or services offered on or through the Site.

“Site” means vibrantspirithealing.com and any and all of its associated pages, tabs, landing pages, forms, or sub-pages, any accompanying blog(s) and any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

“You” or “Your” means the user, customer, or viewer of the Site.

2. What Information Do We Collect?

Personal Information You Provide: 

In order to better provide you with the Services offered on our Site, we may collect Personal Information from you such as your:

  • First and last name;

  • Email address;

  • Phone number;

  • Billing and/or shipping address; or

  • Other similar data.

This information may be collected when you fill out forms, subscribe to our newsletter, download freebies or resources, make a Purchase, participate in a contest, promotion, survey or other special offer held by, offered by, or involving us, participate in an event held by or involving us whether in person or virtual, email us or otherwise contact or engage with us depending on the nature and context of the interaction.

We may also gather additional personal or non-personal information from you in the future. We use this information to coordinate and deliver the products, Services or information requested by you, for customer service, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.

We do not collect any personally identifiable information about you unless you directly and voluntarily provide it to us. However, you may be required to provide certain Personal Information to us when you elect to use certain products or services available on the Site. Personally identifiable information is neither requested nor required when just browsing the Site.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our hosting platform, so that they can provide website services to us. We also share this information with Google for storage.

If you make a Purchase, one of our payment processors, Square, PayPal, and Venmo, will also collect payment information from you. You can read their privacy policies at the following links, respectively: Square’s Privacy Notice, PayPal’s Privacy Statement, Venmo’s Privacy Statement. You should review their privacy policies and contact them directly with any questions regarding their policies and/or how they handle your data.

All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information.

Personal Information Automatically Collected:

This website collects personal data to power site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace and Google Analytics, our website analytics providers, to learn about site traffic and activity. Google Analytics does associate your IP address with other data held by Google.

You can learn more about how Google uses the information collected here. You may also opt-out from the use of Google Analytics across all websites by downloading and installing the Google Analytics Opt-Out Browser Add-On.

We use this information to maintain the security and operation of our Site and Services and for internal analytics and reporting purposes to help us improve the viewer experience, our services and our online presence to better meet the needs and wants of our visitors.

3. How Do We Use Your Information?

When using the Services, we may use the Personal Information we collect from you in the following ways:

  • To coordinate and deliver Services or information requested by you;

  • To quickly process your transactions for Services;

  • To better serve you in response to your customer service requests;

  • To provide you with educational content and newsletters;

  • To administer a contest, promotion, survey, or other special offer;

  • To request feedback, contact you about your use of the Services, or to inform you of other products or services available from us;

  • To send marketing and promotional communications in accordance with your marketing preferences;

  • To maintain and/or improve the performance, quality, and applicability of the Site;

  • To maintain the security and operation of our Site;

  • To improve the viewer experience, our services and online presence;

  • To protect our Services, such as through fraud monitoring and prevention; and/or

  • When necessary, to save or protect an individual’s vital interest such as to prevent harm.

4. When & With Whom Do We Share Your Information?

We do not sell, trade, or otherwise transfer customer lists or your Personal Information to third parties. 

We may share data with trusted partners, third-party vendors, service providers, consultants, contractors, subcontractors, agents, subsidiaries, assigns, affiliates or successors in interest (collectively, the “Trusted Parties”) who perform services for us or on our behalf when such information is necessary to help carry out our business functions such as to assist us in operating our website, help perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries, or otherwise assist us in conducting our business or serving our users. All such Trusted Parties are prohibited from using your Personal Information except to provide these services to us, only when instructed by us, and they are required to keep this information confidential. The categories of any third-party Trusted Parties we may share Personal Information with are as follows:

  • Data Analytics Services

  • Finance & Accounting Tools

  • Cloud Computing Services

  • Data Storage Service Providers

  • Payment Processors

  • Communication & Collaboration Tools

  • Sales & Marketing Tools

We may disclose Personal Information without notice if it is appropriate or necessary to comply with the law or in the good faith belief that such action is necessary to (a) enforce our Site policies, this Privacy Policy, our Terms & Conditions or Disclaimer; (b) comply with the law, an investigation, or with legal process served on us or the Site; and/or (c) act under exigent circumstances to protect and defend our rights or others’ rights, property, and/or personal safety.

Some of your Personal Information may be shared with the public when you provide feedback. For example, if you comment on our social media sites, certain information such as your first name, last initial, state of residence, and your comments, may be displayed on our Site or on our social media pages. If you provide feedback to us via feedback form, email, or other method of contact you will be asked to confirm the information we can display.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, analytics, or other uses. If you make your personal information available to third parties through our Services, Vibrant Spirit Healing LLC is not responsible for any unauthorized use by that third party.

We do not allow third-party behavioral tracking.

5. Is Your Information Transferred Internationally?

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your Personal Information (see the “When & With Whom Do We Share Your Information?” section above), in the United States or other countries.

If you are a resident in the European Economic Area (“EEA”) or United Kingdom (“UK”), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we take all necessary measures to protect your Personal Information in accordance with this Privacy Policy and applicable law.

European Commission’s Standard Contractual Clauses:

We have implemented measures to protect your Personal Information, including by using the European Commission’s Standard Contractual Clauses for transfers of Personal Information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all Personal Information that they process originating from the EEA or UK in accordance with European data protection laws and regulations.

6. How Do We Protect Your Information?

We aim to make your use of the Site and Services as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

  • Malware scanning

  • Secure Sockets Layer (SSL) Protocol

We have implemented appropriate and reasonable technical and organizational security measures to maintain data security and help safeguard against unauthorized access to the Personal Information we collect. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, are only authorized to access information on a need-to-know basis, and are required to keep the information confidential. In addition, all sensitive information you supply, such as credit card or payment information, is encrypted via SSL technology. However, despite our safeguards and best efforts to protect against unauthorized access to your Personal Information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your Personal Information, transmission of Personal Information to and from us, the Site and/or Services is at your own sole risk. You should only access the Services within a secure environment.

7. How Long Do We Keep Your Information?

We keep your information until the earlier of: (1) the Company decides it has no ongoing legitimate business need to retain your information in which case we will either delete or anonymize such information, or (2) you ask us to delete your information.

8. Do We Use Cookies & Other Tracking Technologies?

This website uses cookies and other similar technologies, which are small files or pieces of text that are downloaded onto a device when a visitor accesses a website or app.

We use cookies to:

  • Compile aggregate data about Site traffic and Site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can disable cookies by turning them off in your browser’s Help settings. However, some areas of the website may not function properly if you do so. You may also opt-out from the use of Google Analytics across all websites by downloading and installing the Google Analytics Opt-Out Browser Add-On.

9. Third-Party Links

The Site may contain or include (or you may be sent via the Site) links or references to third-party or external websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, videos, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").

These Third-Party Websites may or may not have privacy policies. Please be aware that we are not responsible or liable for the content or privacy or data gathering practices of such other sites. Nonetheless, the integrity of our Site is deeply important to us and we welcome any feedback about any issues you experience with linked-to Third-Party Websites or Third-Party Content. See the “Contact Us” section within this policy for ways to get in touch.

10. California Online Privacy Protection Act (“CalOPPA”)

CalOPPA requires any person or company that operates a website collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.

Pursuant to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • There is a link to this Privacy Policy in the footer of our Site.

  • Our Privacy Policy link is titled clearly, includes the word “Privacy”, and can easily be found in the footer of our Site.

  • You will be notified of any Privacy Policy changes on our Privacy Policy page via the “Updated on” date. Please check this page periodically for changes.

  • Users are able to change their Personal Information by emailing us.

11. Protection of Children Online

We consider the protection of children and their privacy, especially online, to be of the utmost importance. We do not knowingly collect Personal Information from nor do we specifically market to children under the age of 18.

If you are a parent or guardian and you believe your child under the age of 18 has provided us with Personal Information, please contact us immediately to have it removed. See the “Contact Us” section within this policy.

12. Fair Information Practices

In order to comply with Fair Information Practices, we will take the following responsive action, should a data breach occur:

We will notify users via email within 7 business days of any known breach.

13. CAN-SPAM Act

The CAN-SPAM Act is a United States law which sets rules for commercial email messages, establishes requirements for commercial emails, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons for violations.

We collect your email address in order to:

  • Confirm, process, coordinate, send updates, provide additional information and/or follow-up(s) pertaining to a Purchase;

  • Respond to communications you submit and continue to send emails to you after the original transaction has occurred; and/or

  • Send a newsletter.

In accordance with the CAN-SPAM Act, we agree to the following:

  • We will not use false or misleading subjects or email addresses.

  • We will identify the email message as an advertisement in some reasonable way.

  • We will include our business mailing address and/or physical address in our emails.

  • We will monitor third-party email marketing services for compliance, if one is used.

  • We will honor opt-out/unsubscribe requests quickly.

  • We will allow users to unsubscribe by using the appropriate link at the bottom of each commercial email.

TO UNSUBSCRIBE:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link at the bottom of any commercial email you receive from us, or by contacting us using the contact details provided in the section “Contact Us” below and we will promptly remove you from future commercial correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. You may also subscribe or resubscribe by engaging with certain Services and/or areas of our Site such as joining waitlists or requesting freebies. If you experience any problems unsubscribing, please contact us and we will promptly handle your removal. 

We may still communicate with you in the future, for example, to send messages regarding a Purchase and/or Services, to respond to service requests or for other operational or non-marketing purposes.

14. What Legal Bases Do We Rely On To Process Your Information?

We only process your Personal Information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with products or Services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. Based on the applicable laws of your country, you may have the right to request access to the Personal Information we collect from you, change that information, or delete it. To request to review, update, or delete your Personal Information, please contact us using the contact details provided in the section “Contact Us” below.

If you are located within the European Union ("EU") or United Kingdom (“UK”), this section applies to you.

The General Data Protection Regulation (“GDPR”) and UK GDPR require us to explain the valid legal bases we rely on in order to process your Personal Information. As such, we may rely on the following legal bases to process your Personal Information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your Personal Information for a specific purpose. You can withdraw your consent at any time by contacting us. See the “Contact Us” section within this policy.

  • Performance of a Contract. We may process your Personal Information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your Personal Information for some of the purposes described in order to:

    • Send users information about special offers and discounts on our products and services

      1. Diagnose problems and/or prevent fraudulent activities

      2. Understand how our users use our products and Services so we can improve user experience

  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your Personal Information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time by contacting us. See the Contact Us section within this policy.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.

  • For investigations and fraud detection and prevention.

  • For business transactions provided certain conditions are met.

  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.

  • For identifying injured, ill, or deceased persons and communicating with next of kin.

  • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.

  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.

  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.

  • If the collection is solely for journalistic, artistic, or literary purposes.

  • If the information is publicly available and is specified by the regulations.

15. What Are Your Privacy Rights?

In some regions, like the EEA, UK, and Canada, you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your Personal Information; (ii) request rectification or erasure; (iii) restrict the processing of your Personal Information; and (iv) if applicable, data portability. In certain circumstances you may also have the right to object to the processing of your Personal Information. You can make such a request by contacting us using the contact details provided in the section “Contact Us” below. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your Personal Information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “Contact Us” below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link at the bottom of any commercial email you receive from us, or by contacting us using the contact details provided in the section “Contact Us” below and we will promptly remove you from future commercial correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. You may also subscribe or resubscribe by engaging with certain Services and/or areas of our Site such as joining waitlists or requesting freebies. If you experience any problems unsubscribing, please contact us and we will promptly handle your removal. We may still communicate with you in the future, for example, to send messages regarding a Purchase and/or Services, to respond to service requests or for other operational or non-marketing purposes.

Cookies and similar technologies: Most browsers are set to accept cookies by default. You can choose to disable cookies by turning them off in your browser’s Help settings. However, some areas of the website may not function properly if you do so. You may also opt-out from the use of Google Analytics across all websites by downloading and installing the Google Analytics Opt-Out Browser Add-On.

16. Severability

If any provision or part of a provision of this Privacy Policy is determined to be unlawful, void, invalid or unenforceable, that provision or part of the provision is deemed severable from this Privacy Policy and shall have no effect on the validity and enforceability of any other provisions herein nor on this Privacy Policy as a whole.

17. Contact Us

If you have any questions or comments regarding this Privacy Policy, you may email us at hello@vibrantspirithealing.com or use the contact form on our Contact page here.